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Stevenson is an associate professor of decision sciences in the college of business at rochester institute of technology. William j stevenson the material in this book is intended as an introduction to the field of operations management. Someone in om decided to implement a scheduling system that did not function well and led to delays and increased costs. Jan 10, 2018 operations management om played a significant role in the companys demise. Stevensons operations management features integrated, uptodate coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade. Operations management text book by william j stevenson. Cite your journal article in operations management research format for free.
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